EasyVCC - Virtual Contact Center
EasyVCC enables operators and service providers to easily construct highly tailored solutions matching the needs and preferences of different customers. A set of user-friendly tools guides and automates the process of requirement gathering, solution design and service deployment. EasyVCC’s net-centric architecture, eliminates the need for investment and maintenance of premise-based equipment and lowers the threshold for roll-out of advanced customer interaction solutions in new market segments, e.g. for small or virtual organizations. Contact center agents can operate at any location, through any telephony terminal equipment, and the solution can be deployed on all types of telephony network, PSTN, PLMN, 3G, NGN, and IMS.
For more information, click on the link below to download the EasyVCC - Virtual Contact Center brochure. You must be registered to download.
