Voicemail Roaming

Aepona's solution to regulatory requirements

The recent European Union Roaming Charging Directive No.2 (reference 544/2009 on 29th June 2009), stipulating that Voice Mail deposits to roaming customers must be free, has presented European mobile operators with a major challenge.

As an Operator, the question you need to ask is how do you comply with this forthcoming legislation without losing a considerable amount of money, through paying for international interconnections, which you cannot retrieve from the subscriber.

Aepona has a ready-made solution to this problem that is currently deployed with numerous operators around the world and is integrated with prepaid and postpaid billing systems.

Aepona's solution allows Operators to intercept the Voice Mail call and forward the call at the GMSC rather than at the vMSC, thus avoiding the two call legs in the visited network. This has obvious cost benefits by reducing international inter-connect charges.

International Interconnect

Aepona's solution transforms call forwarding at the vMSC into call forwarding at the GMSC and thus avoids the loop in the VPLMN and removing the cost of the international interconnect.

Moreover, the application can be configured to query the operator's HLR to obtain the subscriber's call forward number or redirect the call to a different default number.

  • CDRs written to provide the necessary cost saving reports
  • CAMEL and Non CAMEL network support
  • IN-IN, SIP-SIP, SIP-IN Service interworking capabilities
  • Full service Interworking with Prepaid

Contact roaming@aepona.com

or phone +44 7802 926400

The Aepona Service Broker solution can save an operator the following costs:

 Subs    1,000,000  3,000,000  5,000,000  10,000,000  15,000,000
 VM Cost            
   Foreign trips per customer per year  0.5  0.5  0.5  0.5  0.5
   Voicemails per trip  2  2  2  2  2
   Voicemail deposit rate  80%  80%  80%  80%  80%
   Voicemail deposit cost (Euro)  0.2  0.2  0.2  0.2  0.2
   Total Cost to Operator  160,000  480,000  800,000  1,600,000  2,400,000

Click here to download the Aepona OR-LCF solution description

Powered by Aepona's
Service Broker

The solution is delivered by Aepona's Service Broker platform running our Optimal Routing - Late Call Forwarding (OR-LCF) application.

Aepona's Service Broker platform also provides full IN and IMS/SIP service interworking as well as the Selective Home Routing (SHR) application. Click here for more information on Aepona's powerful Service Broker.